Technical Support - Cincinnati Ohio Web Site Hosting, Design and Website Solutions

Technical Support

We're there to help you along the way. Our seasoned support staff can help guide you to achieve your goals. From an extensive knowledge base, flash tutorials to an integrated help desk, we have the answers ready for you. No extensive geek talk, just down to earth guidance to assist you along the way.

	Knowlege Base Search our comprehensive knowledge base for the answer to the most commonly asked questions. Click on the icon to the left.
	Flash Tutorials Within the cPanel hosting control panel is a series of Flash Tutorials to show you step-by-step how to accomplish some of the most common control panel tasks.These tutorial movies take you step-by-step through the task showing you how to complete the desired task.
	Help Desk We're here to help you 7 days a week! If you need help with your hosting or domain packages our knowledgable support staff is there to help you. Click on the icon to the left to submit a help desk ticket.

If you do not find the answer through these resources, please contact technical support by submitting a Help Desk Ticket.

As much detail as possible will help us to assist you in defining and correcting the issue.

Our support staff, for the most part, work remotely and staff on duty are notified immediately through the Help Desk Ticket system.

Please understand, we can only address those issues that involve the services we offer (hosting). We cannot assist you in code building or in application issues with programs such as FrontPage, Dreamweaver, scripts, etc. unless they are server service related.